Address:
Śrutowa 8
10
Wrocław 50-256

Email: help@magicsocks.eu
Phone: +48 574 506 594

 

 

1. Order Processing

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

Processing times may be extended during periods of high demand, including sales and holiday seasons.

 

 

2. Shipping Destinations

MagicSocks offers worldwide shipping.

 

 

3. Delivery Time Estimates

Estimated delivery times are as follows:

 

    • Poland: 1–3 business days
    • Europe: 3–7 business days
    • International: 7–14 business days

 

All delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on location, carrier performance, and external factors.

 

 

4. Shipping Costs

Shipping fees are calculated at checkout based on the destination, shipping method, and order size.

MagicSocks may offer free shipping promotions at its discretion.

 

 

5. Shipment Confirmation and Tracking

Once an order has been shipped, the customer will receive a confirmation email containing tracking information.

Tracking updates may take up to 24–48 hours to appear in the carrier’s system.

 

 

6. Customs, Duties, and Taxes

For international shipments, the customer is responsible for all applicable customs duties, import taxes, and related fees.

MagicSocks is not responsible for delays caused by customs procedures.

 

 

7. Shipping Delays

MagicSocks is not liable for delays caused by third parties, including but not limited to shipping carriers, customs authorities, or force majeure events.

 

 

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of purchase.

MagicSocks is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for reshipment.

 

 

9. Lost or Damaged Shipments

If an order is lost or arrives damaged, the customer must contact MagicSocks at help@magicsocks.eu within a reasonable time.

Claims may require supporting documentation, including photos of the damaged item and packaging.

MagicSocks will investigate the issue and, where appropriate, offer a replacement or refund.

 

 

10. Contact Information

MagicSocks
Śrutowa 8
10
Wrocław 50-256

Email: help@magicsocks.eu
Phone: +48 574 506 594